Mengoptimalkan Transformasi Digital untuk UMKM Kuliner: Tinjauan SWOT dalam Konteks Kabupaten Gianyar
Downloads
Pemulihan ekonomi pasca-pandemi telah mendorong pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) di sektor kuliner untuk mengadopsi strategi pemasaran digital sebagai upaya meningkatkan daya saing. Penelitian ini bertujuan untuk merumuskan strategi pemasaran digital yang adaptif dan kontekstual bagi UMKM kuliner tradisional di Kabupaten Gianyar dengan pendekatan analisis SWOT (Strengths, Weaknesses, Opportunities, Threats). Metode penelitian yang digunakan adalah studi kasus kualitatif dengan teknik pengumpulan data melalui observasi, wawancara, kuesioner, dan dokumentasi. Hasil analisis menunjukkan bahwa UMKM kuliner memiliki kekuatan utama pada kualitas produk dan loyalitas pelanggan, serta peluang eksternal berupa tren wisata kuliner dan potensi media sosial. Namun demikian, ditemukan kelemahan pada aspek digital marketing dan pengelolaan internal, serta ancaman berupa persaingan pasar dan fluktuasi harga bahan baku. Strategi yang paling relevan adalah strategi SO dan WO, yaitu mengoptimalkan kekuatan untuk meraih peluang digital serta memperbaiki kelemahan melalui pelatihan dan digitalisasi internal. Temuan ini menegaskan pentingnya integrasi teknologi digital dalam strategi pemasaran UMKM untuk menghadapi persaingan di era ekonomi digital secara berkelanjutan.
Ainurrokhim, T., Hati, K. C., & Adibta, N. D. (2024). Digital transformation in small and medium enterprises (SMEs): Challenges and opportunities in Indonesia. Proceeding of the International Conference on Management, Entrepreneurship, and Business, 1(1), 14–19.
Alford, P., & Page, S. J. (2022). Marketing technology for SMEs: Challenges and future research directions. Journal of Small Business Management, 60(1), 11–34. https://doi.org/10.1080/00472778.2021.1916256
Andika, A., Jennifer, J., Huang, J. C., & Sebastian, J. (2021). Analysis of digital marketing adoption in Indonesian micro, small, and medium enterprises. Jurnal Manajemen Bisnis, 18(3), 308–328. https://doi.org/10.38043/jmb.v18i3.3173
Bala, M., & Verma, D. (2018). A critical review of digital marketing. International Journal of Management, IT and Engineering, 8(10), 321–339.
Bank Indonesia. (2022). Tantangan Digitalisasi UMKM Berbasis Budaya. Retrieved from https://www.bi.go.id/en/bi-institute/BI-Epsilon/Pages/Tantangan-Digitalisasi-UMKM-Berbasis-Budaya.aspx
David, F. R. (2023). Strategic Management: Concepts and Cases (18th ed.). Pearson Education.
Dewa, C. B., Safitri, L. A., & Hadi, W. (2023). Analisis SWOT dan pemasaran digital: Strategi peningkatan bisnis UMKM Kremesan Ayam CSP Snack. CAPITAL: Jurnal Ekonomi dan Manajemen, 7(1), 62–74. https://doi.org/10.25273/capital.v7i1.16242
Elwisam, & Lestari, R. (2019). Penerapan strategi pemasaran, inovasi produk kreatif dan orientasi pasar untuk meningkatkan kinerja pemasaran UMKM. Jurnal Riset Manajemen dan Bisnis (JRMB), 4(2), 277–286. https://doi.org/10.36226/jrmb.v4i2.265
Ghezzi, A., & Cavallo, A. (2020). Agile business model innovation in digital entrepreneurship: Lean startup approaches. Journal of Business Research, 110, 519–537. https://doi.org/10.1016/j.jbusres.2018.06.013
Hamzah, M. I., Maelah, R., & Ibrahim, M. (2023). Digital transformation in ASEAN SMEs: An integrated SWOT analysis. Asian Journal of Business Research, 13(1), 20–35. https://doi.org/10.14707/ajbr.230139
Helms, M. M., & Nixon, J. (2010). Exploring SWOT analysis – where are we now? A review of academic research from the last decade. Journal of Strategy and Management, 3(3), 215–251. https://doi.org/10.1108/17554251011064837
Husen, T. I., & Mandaraira, F. (2021). Penerapan strategi bisnis di masa pandemi Covid-19 (Studi pada UMKM Wizz Kitchen Aceh Barat). Jurnal Bisnis dan Kajian Strategi Manajemen, 5(2). https://doi.org/10.35308/jbkan.v5i2.4376
Irmawati, I. (2011). Pemasaran Online (E-Marketing) dan Implikasinya bagi UMKM. Jurnal Ekonomi dan Manajemen, 9(1), 43–54.
Kurniawan, T., Haryanto, B., & Gunawan, G. (2023). Social media marketing adoption and its impact on SME performance: Evidence from Indonesian culinary microenterprises. International Journal of Business and Society, 24(1), 1–16. https://doi.org/10.33736/ijbs.5560.2023
Kotler, P., & Armstrong, G. (2018). Principles of Marketing (17th ed.). Pearson Education.
OECD. (2021). The Digital Transformation of SMEs. OECD Studies on SMEs and Entrepreneurship. https://doi.org/10.1787/bdb9256a-en
Pickton, D. W., & Wright, S. (1998). What’s SWOT in strategic analysis?. Strategic Change, 7(2), 101–109. https://doi.org/10.1002/(SICI)1099-1697(199803/04)7:2<101::AID-JSC332>3.0.CO;2-6
Purwandani, A., & Gozali, I. (2022). Digital marketing strategies for local SMEs: Empirical evidence from Indonesia. International Journal of Marketing Studies, 14(1), 45–57. https://doi.org/10.5539/ijms.v14n1p45
Raharja, S. J., & Natari, S. U. (2021). Pengembangan usaha UMKM di masa pandemi melalui optimalisasi penggunaan dan pengelolaan media digital. Kumawula: Jurnal Pengabdian Kepada Masyarakat, 4(1), 108–123. https://doi.org/10.24198/kumawula.v4i1.32361
Sanjaya, A., Nursandy, F. L., Lisvia, & Nurlita, S. Y. (2021). Pemanfaatan digital marketing dalam memasarkan produk di masa pandemi Covid-19. JURNAL PLAKAT: Jurnal Pelayanan Kepada Masyarakat, 3(2), 167–181. https://doi.org/10.30872/plakat.v3i2.6741
Suwanmaneepong, S., Fakkhong, S., & Kullachai, P. (2018). SWOT analysis and marketing strategies development of agricultural products for community group in Nong Chok, Bangkok, Thailand. International Journal of Agricultural Technology, 14(7), 2027–2040. http://www.ijat-aatsea.com
Trojanowski, T. (2021). SWOT analysis of sustainable marketing mix of food industry enterprises. WSEAS Transactions on Environment and Development, 17, 997–1003. https://doi.org/10.37394/232015.2021.17.92
Valentin, E. K. (2020). The new SWOT for a sustainable world. Journal of Strategic and International Studies, 15(1), 23–34. https://jsis.org/articles/the-new-swot-for-a-sustainable-world
Wardhani, A. K., & Romas, A. N. (2021). Analisis strategi digital marketing di masa pandemi Covid-19. EXERO: Journal of Research in Business and Economics, 4(1), 29–54. https://doi.org/10.24071/exero.v4i1.5025
Wulandari, A. R., Rachma, N., & Khoirul, M. (2021). Strategi pemasaran digital melalui analisis SWOT dalam meningkatkan penjualan di tengah pandemi Covid-19 (Studi kasus Kripik Tempe Sari Rasa Sanan di Malang). e-JRM: Jurnal Ilmiah Riset Manajemen, 10(10), 45–57. https://jim.unisma.ac.id/index.php/jrm/article/view/13863
Zhou, Y., Lu, Y., & Wang, B. (2021). From offline to online: Understanding SMEs’ digital transformation through the lens of affordance theory. Information Systems Journal, 31(3), 410–443. https://doi.org/10.1111/isj.12291
Copyright (c) 2026 Ni Made Tamansari, Made Pratiwi Dewi , Ni Made Santini

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International (CC-BY-SA). that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.







